Newsletter
Campaigns written, sent, and tested.
Meet your new
community manager.
Blog Posts
Written, edited and published (plus comment management).
Engagement
From a real-life human being, who knows your brand inside and out.
Social Media
Channels managed, with contests, advertising and strategy included
Skilled, educated, ambitious, and ready to jump into the trenches with your team. It’ll be like they were always there.
Plans and PricingTop Tier Community Managers
At Chime, community management is what we do — all day, every day.
We're experts, and we bring that to your brand to get results.
A dedicated team
Our entire staff does only community management. We’re always bouncing ideas around and collaborating to find the best.
We learn about your industry
Industry magazines, blogs, trending hashtags, the latest buzzwords, what your competitors are doing - you can expect us to know it all.
An experience focused on you
You'll always have the same person or team working on your account. It's like adding a new member, but with more flexibility.
The top 3%
We only work with the best - 97% of applicants are rejected. Whoever your Chime community manager is, they're head and shoulders above the rest.
Blog Management
Comments
We’ll make sure every comment has a response, put potential customers in touch with your sales team, and remove spam comments.
Blog Posts
Aside from keeping your plugins updated so your blog runs smoothly, we'll also do all the research and interviews necessary to create great blog posts.
Ebooks and other content pieces
Blog posts are just one part of an effective content marketing strategy - we'll help you create the rest, from ebooks to slideshows to other types of lead generating content
Newsletters
Interview based and curated
Using team interviews and our stellar writing skills, we'll create newsletters that represent your brand and work in sync with your marketing strategy to get results.
A/B Testing for better results
There should be no assumptions in email marketing — everything should be tested. When we’re in charge of your newsletter, it will be.
Send emails to people who will actually read them
To get the best results from email marketing, we split your list up into sections based on things like how they interact with your company, use your product, or their personal habits. That way, subscribers actually want to open your emails.
Content that matters
Standout content is a must for building and engaging a community. We know that, so to create the best content possible, we use:
1. Research
Everything we create is based on industry and user research, and is precisely crafted to get business results for you.
2. Feedback
We'll incorporate feedback from your teams, your audience/users, and our tests and use it all to keep creating stronger content.
3. Polish
We have a detailed QA process that ensures everything we create matches the voice and brand guidelines we've developed for you.
Engagement
Engagement with a real human is a key part of brand-building. You don't get it with spammy bots - but you do get it with Chime.
Monitor
We'll monitor important keywords, diving in to discussions and answering questions. The result? Your brand will become an influencer with real relationships and fans.
Email outreach
Our team will handle email outreach (using your domain name and company title) to differnet blogs and publications, lining up guest posts, interviews, AMAs, and other press.
Respond
Response time is key in online customer interactions. We'll respond to comments on blog posts and on social media - and we'll do it within 30 minutes most business days.
Authentic Interaction
Instead of using automation that can get you banned from social platforms, we'll manually like, comment, retweet, and share content that's actually useful and authentic.
Flexible Communications & Reporting
We don't keep you in the dark about what we're doing, when or why. We're there with you day-to-day, fighting the good fight.
Communications
No matter how your team communicates, we'll fit right in.
We'll be there in the trenches with you, whether you want to:
- Assign tasks in Trello, Asana, Basecamp, Jira, and other tools by request
- Use in-app messaging inside the Chime app and website
- Add to Slack is an option on certain plans
- Call or text message during business hours
- Schedule a weekly call with us to discuss planning, strategy, and the results we're getting
Beautiful Reports
You (and your team, if you want) will receive a beautiful report each month. At any time, you can login to see a summary of everything we've done, review our work, and see a timeline view with supporting screenshots. There's also a mobile-friendly overview page to see all your valuable metrics at a glance. Nothing happens behind the scenes at Chime.
Our community managers have happy clients including:
We tried to stay on top of our social and content, but as a growing startup with a small team, it was really difficult to find the time. With Chime we found an amazing partner that felt like an extension of our internal team. We were able consistently grow our outreach in an economical manner that scaled with our business.
Mark Fromson
I hired other agencies to build a social media presence, but didn't have the time and resources to do it right. Thanks to Chime, they were able to do all the work for me and I saw an increase in customers thanks to consistent social media content and blog articles!
Will Franklin
Interested in a full walkthrough of our service?
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After you enter your email, we'll be in touch to schedule a consulation within 24 hours.
Social Media Management
All Social Platforms
We don’t just create a social strategy for you — we implement it. Your community manager creates content specifically for each network you want to be active on. Whether that’s sharing a picture worth a thousand likes on Instagram or telling a story in a tweet, we’ve got it covered.
Contests and promotions
Contests are great for creating brand awareness, but organizing and launching one can be like herding cats. When you’re working with Chime, we’ll handle all the details for you.
Advertising
Advertising is key to jumpstarting or growing a social presence. But doing it yourself, or handing it off to a newbie, can waste a lot of money. Don’t worry — we’ll take care of it for you.